Privacy Policy

Last updated: January 2025

1. Introduction

NZ Immigration Consultant ("we", "our", or "us") operates as a lead generation platform that connects individuals seeking immigration services with qualified, licensed immigration consultants in New Zealand. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, complete our assessment quiz, or interact with our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide through:

  • Contact Forms: Name, email address, phone number, and inquiry details
  • Assessment Quiz: Immigration goals, personal circumstances, qualifications, and contact information
  • Consultation Bookings: Personal details, visa type interests, and consultation preferences
  • Newsletter Signups: Email address and communication preferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • Technical Information: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on site, referral sources, click patterns
  • Cookies and Tracking: Session cookies, analytics cookies, and preference settings

2.3 Information from Third Parties

We may receive information from:

  • Analytics Providers: Google Analytics for website usage insights
  • Partner Immigration Consultants: Feedback on referrals and service outcomes
  • Social Media Platforms: If you interact with our social media content

3. How We Use Your Information

3.1 Primary Purposes

  • Lead Generation: Matching you with suitable immigration consultants based on your needs
  • Service Provision: Providing assessment results, recommendations, and guidance
  • Communication: Responding to inquiries, sending updates, and providing customer support
  • Consultation Facilitation: Arranging meetings between you and licensed consultants

3.2 Secondary Purposes

  • Website Improvement: Analyzing usage patterns to enhance user experience
  • Marketing Communications: Sending relevant immigration updates (with consent)
  • Quality Assurance: Monitoring service quality and consultant performance
  • Legal Compliance: Meeting regulatory and legal obligations

4. Information Sharing and Disclosure

4.1 Sharing with Immigration Consultants

As a lead generation platform, we share your information with licensed immigration consultants when:

  • You request to be connected with consultants through our assessment quiz
  • You book a consultation through our platform
  • You explicitly consent to being contacted by specific consultants

Information Shared: Name, contact details, immigration goals, assessment results, and any specific requirements you've indicated.

We Do NOT Share Information With:

  • Unlicensed immigration service providers
  • Marketing companies for unrelated products
  • Any party without your explicit consent or legal requirement

5. Data Security and Protection

Security Measures

We implement appropriate technical and organizational measures:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Restricted access on a need-to-know basis
  • Secure Hosting: Reputable providers with security certifications
  • Regular Updates: Keeping systems current and secure

6. Your Privacy Rights

You have the right to:

  • Access: Request copies of your personal information
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your information (subject to legal retention)
  • Portability: Request your information in a structured format

To exercise these rights, contact us at privacy@immigrationconsultant.co.nz

Contact Information

Questions about your privacy? Contact our Privacy Officer:

Email: privacy@immigrationconsultant.co.nz

Privacy Complaints

You may lodge a complaint with the Office of the Privacy Commissioner:

Website: www.privacy.org.nz

Phone: 0800 803 909

Email: enquiries@privacy.org.nz